Flexible Service Agreements
Special treatment — specially delivered.
Toshiba’s InTouch™ Flex Agreement provides the highest level of customer service in our industry. Flex is our greatest value service solution.
- Convert your service agreement back and forth between a full service agreement and a partnership agreement
- Manage your service plan based on your changing service needs
- Locked-in and fixed pricing for any and all coverage and entitlement options at the point of purchase for the duration of your agreement
Cost Effective Service
- Modify service agreement on agreement anniversary date based on risk and/or changes in your business throughout your equipment lifecycle
- Utilize your in-house staff effectively
InTouch™ Full Security.
Toshiba's full service agreements can be the ideal solution, providing a perfect blend of security
Full Protection for Your System
- Risk-free, fixed-price service support for your peace of mind
- Performance guarantees maximum system availability
Flexibility by Choice
- Flexible hours of coverage, so you are covered during your hours of operation
- Customized service solutions that fit your unique equipment needs
Unmatched Technical Support
- Rapid phone response and on-site service to maximize equipment availability
- InnerVision® Plus remote diagnostics service monitors your system proactively
Toshiba's partnership agreements can be the ideal solution, providing a perfect blend of security
Budget and Performance Protection
- Shared-risk solution allows you to adjust service levels to optimize patient care while controlling service costs
- Customize your plan with a range of value-added discount options
- Directly control your service requests and applied costs
Support Made Simple
- Get immediate access to applications and technical support through the InTouch™ Center
- Minimize downtime and expedite repair with InnerVision® Plus remote diagnostics
Time and Material (T&M) Service Support
Toshiba also offers on-demand Time and Material service support.